All cancellation requests must be in writing, and can be submitted via email to CustomerService@RealEstateIQ.co. or through the customer service portal at RealEstateIQ.me. Cancellation requests that are not received before noon (12 pm, CST) of the business day prior to the scheduled billing date may result in a $15 administrative fee.   Cancellation requests that come in after the billing date will be effective on the next month’s billing date.